About Us

At the Seattle Metropolitan Chamber of Commerce, we believe in the power of business to drive positive change. As the largest and most diverse business association in the Puget Sound region, we represent over 2,500 member organizations across industries, sizes, and communities. For more than 140 years, we’ve been a trusted voice for business, advocating for policies and partnerships that build a vibrant, inclusive, and globally competitive regional economy.

Our mission is simple but powerful: We help our members thrive in an equitable and inclusive regional economy.
Our vision: A region where businesses of all sizes flourish and prosperity is shared.

About the Role

As Director of Communications, you’ll be the strategic architect of the Seattle Metro Chamber’s voice, leading efforts to elevate our brand, amplify our impact, and connect our work to the broader community. You’ll oversee a small but mighty communications team and drive integrated strategies across media relations, digital content, internal communications, and executive visibility.

This is a hands-on leadership role for a seasoned communicator who thrives in fast-paced environments, loves storytelling, and brings a strategic lens to every message.

What You’ll Do

• Lead & Inspire: Manage and mentor a high-performing communications team, setting clear goals and fostering professional growth.
• Shape Our Voice: Develop and implement messaging strategies that align with our strategic goals and resonate across audiences and platforms.
• Executive Communications: Partner closely with the CEO and senior leadership to craft speeches, talking points, op-eds, and thought leadership content that reflects the Seattle Metro Chamber’s voice and vision.
• Media Relations: Build strong relationships with local and regional media, lead proactive outreach, and provide media training to Seattle Metro Chamber leaders.
• Content Creation: Write and edit compelling content for web, social media, press releases, speeches, and internal communications, tailored to diverse audiences.
• Internal Communications: Partner with HR and leadership to keep staff informed, engaged, and aligned with organizational priorities.
• Measure & Optimize: Track performance of communications initiatives and adjust strategies based on data, feedback, and impact.
• Collaborate Across Teams: Work cross-functionally with departments and external partners & members to ensure consistent, mission-driven messaging.

Work Environment

We embrace a hybrid work model that values both collaboration and autonomy. This position requires consistent in-person presence, three days per week in our downtown Seattle office, as well as on-site or in-field work based on team meetings, events, and community engagement needs. The remaining two days may be worked remotely, provided the employee resides in Washington State.

This role is ideal for someone who thrives in face-to-face collaboration, enjoys being out in the community, and understands the value of showing up where the work happens.

What Makes You a Strong Candidate

You’ll likely thrive in this role if:

• You’re a strategic communicator who can lead with clarity, creativity, and confidence.
• You’ve successfully managed and mentored teams, and your colleagues look to you for guidance and inspiration.
• You’re skilled at translating complex ideas into compelling messages that resonate with diverse audiences.
• You bring a strong track record in media relations, executive communications, and digital content strategy.
• You’re comfortable navigating fast-paced environments and balancing multiple priorities with grace.
• You use data and performance insights to inform decisions, measure impact, and continuously improve.
• You’re proactive, solutions-oriented, and unafraid to roll up your sleeves when needed.

What Drives Success in This Role

You’re passionate about:

• Elevating the voice of an organization with purpose and impact.
• Building strong relationships with media, partners, and internal teams.
• Crafting thoughtful and inclusive messaging reflects the chamber values and mission.
• Collaborating across departments to ensure alignment and amplify shared goals.
• Delivering high-quality work with attention to detail and strategic intent.
• Staying curious, embracing innovation, and continuously growing your skill set. 

What you Bring

• 6+ years of progressive communications experience, including media relations.
• Experience managing and mentoring a team.
• Exceptional written and verbal communication skills.
• Ability to translate complex ideas for diverse audiences.
• Strong relationship-building and collaboration skills.
• Comfortable working in a fast-paced, evolving environment.
• Public speaking and content adaptation experience.
• Familiarity with CRM (e.g., MC Trade) and web content management systems preferred.

If you are interested in the role, please submit the following application materials:

• A resume and cover letter are required as part of the application process for this position.
• The Cover letter should be no more than two-page communications plan for the next release of the Seattle Metro Chamber’s semi-annual Index public opinion research.

**Note that resumes and cover letters will be reviewed by hiring manager upon receipt.**

Employment Details

The Chamber is committed to internal and market equity. The anticipated hiring range for this position is $95,451 – $116,000 annually, based on experience. The Chamber provides a comprehensive and competitive benefits package including but not restricted to:

We Got You Covered – Benefits & Perks

• Medical, Dental, and Vision Coverage, employer pay 96% of the employee premium, including $0 prescriptions and appointments
• 401(k) and Roth Retirement Accounts, with Employer Match of up to 6%
• Generous Holiday and Paid Time Off Schedule, including Community Service leave and winter closure
• Tuition Reimbursement
• Mindfulness and Wellness Resources
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Company-sponsored ORCA Card
• Flexible Spending Accounts
• Paid Parental Leave
• EAP Membership
• Additional Voluntary Benefits, including Long-term Disability Insurance, Personal Accident Insurance, and Pet Insurance
• Remote office set up stipend $500
• Woodland Park Zoo Discount
• SecureSave Workplace Savings Program with Optional $5 Semi-Monthly Employer Match
• Passport Corporate Discount Membership
• Norton LifeLock Benefit Solutions
• Free snacks and beverages at the office!

Our Commitment to Equal Opportunity

We recognize the value of the Chamber and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds.

The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, caste, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably discharged veteran, or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.