Deputy Director of Social Services


Kids in Need of Defense (KIND) is an innovative partnership among interested philanthropists, law firms and corporate supporters. As the leading national organization that works to ensure that no refugee or immigrant child faces immigration court alone, KIND is dedicated to providing pro bono representation as well as positive systemic change in both law and policy to improve the protection of unaccompanied immigrant and refugee children. KIND also engages in programming in Central America and Mexico to promote the best interests and protection of migrant children throughout the region. Launched in fall 2008, KIND is headquartered in Washington, DC and has 10 field offices across the United States.

Position Description

KIND seeks a full-time Deputy Director of Social Services who will work with the Director of Social Services to lead a team of Social Services Coordinators provide social services referrals and resources for unaccompanied immigrant children across KIND’s ten field offices. The Deputy Director of Social Services will work under the supervision of the Director of Social Services in an interdisciplinary model concentrating on social services support of legal representation of unaccompanied children in their immigration proceedings. The Deputy Director of Social Services will supervise five of the eleven Social Service Coordinators at half of KIND’s ten field offices. The Deputy Director of Social Services will also guide and supervise the Social Services team to work collaboratively with KIND legal staff for case assessment, strategy, programming, crisis management, and long-term case plans in collaboration with the client/attorney/Social Services team.

Educational and Experience Requirements

  • Advanced degree in social work, social welfare, marriage, family and child counseling, child psychology, child development, counseling psychology, or social psychology; MSW/LCSW preferred.
  •  Five to seven years experience in social work, counseling, or related specialty;
  •  Experience working with immigrant and refugee children and youth, and low-income, diverse communities; and
  •  Supervisory experience in a social services context for at least three years.

Required Skills

  •  Ability to work collaboratively in an interdisciplinary setting;
  •  Direct experience with crisis intervention and safety planning for clients;
  •  Experience working with survivors of abuse, human trafficking, domestic violence, sexual assault or other traumatic experiences;
  •  Bilingual or multi-lingual, with fluency in English and Spanish required;
  •  Experience advocating on behalf of limited English proficient clients;
  •  A strong record of cultural humility and equity, as well as cross-cultural communication skills;
  •  Willing and able to travel periodically to the ten field offices sites and their satellite locations;
  •  Detail and solution-oriented and be able to effectively multi-task in a high-volume, fast-paced environment;
  •  Ability to use Microsoft Word, Excel, and PowerPoint or contemporary suite of skills, and willingness to learn new technology and case management tools such as Legal Server.

Salary Range

Commensurate with education and experience.

Reports to

Director of Social Services

Supervisory Responsibilities

  • In consultation with the Director of Social Services and the entire Legal Services Management team, collaborate with the Managing Attorneys of five field offices, supervising Social Services Coordinators including supervision of casework, managing caseloads and other responsibilities, conducting employee performance evaluations, establishing annual goals and strategies, and meeting regularly with each supervisee; and
  •  Assist in the supervision of MSW interns.

Primary Responsibilities

In conjunction with the Director of Social Services and the entire Legal Services Management team, the responsibilities of the Deputy Director of Social Services will include, but will not be limited to, the following:

Social Services Team Management

  •  Support fundraising and development efforts, as well as grant reporting for the Social Services team;
  •  Ensure that data entry is timely and consistent and support metrics tracking in Legal Server;
  •  In conjunction with the Director of Social Services contribute to the creation and implementation of ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook;
  •  In conjunction with the Director of Social Services contribute to the creation and implementation of guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws;
  •  In conjunction with the Director of Social Services contribute to the creation and implementation of guidelines on working with unaccompanied children working with pro bono volunteer attorneys that KIND provides mentoring for; and
  •  Create guidelines and lead Social Services team on self-care, wellness, prevention of vicarious trauma and burn out, as well as appropriate professionalism in client relations.

Supervision of Case Work

  •  In consultation with the Director of Social Services, monitor and evaluate case activities, including client referrals, assessments, interventions, and case closure through case rounds and regular check-ins;
  •  Consult and work regularly with KIND attorneys and legal staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and psychosocial needs;
  •  Evaluate and provide expert consultation to the Social Services team and KIND attorneys on needs assessments, advocacy strategy, safety planning, and crisis management.

Technical Assistance, Training, and Outreach

  •  Provide technical assistance and expertise to KIND staff and community partners;
  •  Obtain external expertise and trainings for the Social Services team for relevant case situations as needed;
  •  Work with community partners to coordinate services and collaborate in efforts;
  •  Assist with trainings and presentations; and
  •  Represent KIND at local coalitions, courts, and agencies.

Working Conditions

Work is generally performed within the office environment.


This position will require periodic travel to the ten different field offices and their satellite locations.

To Apply

Applications, including a cover letter, resume, and contact information for three professional references, should be submitted online at:  Applications that do not contain all of the above-listed required materials will not be considered.

Applications should be submitted as soon as possible and will be considered on a rolling basis until the position is filled. Applicants selected for interviews will be duly notified. Please no inquiries or phone calls.

KIND is an EOE committed to inclusive hiring and dedicated to diversity in both its staff and work. The selected applicant will be asked to undergo a background check before acceptance of the final offer.


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