Program Assistant, Digital Health

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PATH is the leader in global health innovation. An international nonprofit organization, we save lives and improve health, especially among women and children. We accelerate innovation across five platforms—vaccines, drugs, diagnostics, devices, and system and service innovations—that harness our entrepreneurial insight, scientific and public health expertise, and passion for health equity. By mobilizing partners around the world, we take innovation to scale, working alongside countries primarily in Africa and Asia to tackle their greatest health needs. Together, we deliver measurable results that disrupt the cycle of poor health.

PATH is currently recruiting a Program Assistant who will support the BID Initiative and Digital Health Solutions program. The Program Assistant will provide administrative support to projects and serve as primary point of administrative contact and liaison for the DH Program Leader.

PATH’s Digital Health Program is dedicated to accelerating the digital transformation of global health. Our work spans the entire systems strengthening lifecycle from advancing global, regional and national digital health agendas to supporting the deployment and long term use of these systems. The Digital Health group at PATH works with government ministries of health, the information and communication technology sector, the global health sector, the private sector and donors to improve the design, development, acquisition and implementation of health information systems and their global to local enabling environment.

Key responsibilities

Serve as the primary point of administrative contact and liaison for the DH Program Leader (DH-PL).

  • Screen internal and external email, phone calls, meeting requests, and other communications for appropriate response and escalation. Work with the PL to develop template responses and adapt language and style to represent the program appropriately in leadership correspondence.
  • Handle confidential and sensitive information appropriately, including correspondence related to support performance management and related processes.
  • Plan daily check-ins to review the day and appropriately support changing priorities.

Manage DH Leadership’s calendar and schedule, including prioritization, follow-up and dissemination of information. 

  • Schedule, plan, and support DH-PL chaired or organized meetings, workshops, and events.
  • Support complex calendaring and scheduling for the Deputy Director and Director of Operations

Manage the DH Leadership’s domestic and international travel planning.

  • Work with PATH’s travel agency, Travel Team, and other offices as needed on all arrangements.
  • Complete required documentation prior to travel and submission of travel expenses following trip completion.
  • Complete required documentation for reimbursement of DH-PL expenses.

Support DH Leadership positioning, networking and resourcing efforts

  • Support the DH-PL and Deputy in fundraising and networking activities.
  • Work with the DH-PL and DH Director of Operations to manage the flexible funding budget for non-project-supported positioning and networking activities.
  • Support the DH-PL, the DH Deputy and the DH communications manager to develop materials required by PATH’s Executive Team and Public Health division leadership to understand and represent the digital health program effectively.
  • Collect and enter fundraising and networking contact & opportunity information in Salesforce (CRM).
  • Support the program communications team to manage program or program leadership level communication as assigned.

Information systems.

  • Maintain team distribution lists and SharePoint permissions to resources and documents.
  • Work with the program and project communications teams to ensure that the program and project SharePoint sites and any other electronic and paper filing systems are regularly maintained and coordinate addressing program leadership priorities in program knowledge management.
  • Maintain key program level aspects of the SharePoint site (including timelines and other team documents such as org charts and tracker documents) that address program leadership priorities.
  • Support the program communications team to provide orientation and periodic refresher to teams in the features and functionality of the SharePoint site.

Coordination with other program assistants.

  • Collaborate with PATH Program Assistants to ensure smooth coordination of team schedule and project activities among the different offices.
  • Perform other tasks as assigned, and in alignment with team priorities.

Required Skills and Experience:

  • Bachelor’s degree plus a minimum of 1 year of directly related administrative experience or an equivalent combination of education and experience.
  • Experience coordinating calendars, organizing workshops, and proposal timelines.
  • Experience drafting correspondence for senior executives and interacting with funders and donors.
  • Experience working with cloud-based collaboration tools including Slack, Wunderlist, Salesforce, and SharePoint.
  • Experience conducting literature reviews and desk research.
  • Advanced MS Office skills required in Outlook, Excel, Powerpoint and Word.
  • Well organized and adaptable to handling multiple and changing priorities.
  • Effective in time management and working under deadlines.
  • Strong interpersonal and critical thinking skills.
  • Diplomatic and adaptive communications style.
  • Proven ability to proactively identify and resolve challenges with critical communications and events.
  • Proven ability to work in a team environment with minimal supervision.
  • Demonstrated ability to edit and proofread documents, such as proposals and research grants.
  • Understanding of basic scientific and research concepts.
  • Fluency in English, including strong written and oral communication skills.

Must have legal authorization to work in the United States.

PATH is dedicated to building an inclusive workforce where diversity is valued.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, gender identity, sexual orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


Entry level


4-year degree


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