About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps alleviates poverty, suffering, and oppression and works to build secure, productive, and just communities in over 40 countries around the world. Our Program Department supports field-led work that delivers measurable impact.
Mercy Corps’ Technical Support Unit (TSU) is a key part of the Program Department. TSU subject-matter experts help set agency strategy and provide consultation – from assessment and design through project implementation and results measurement – to field offices worldwide, in some of the world’s toughest places. TSU team members lead research, foster organizational learning, represent Mercy Corps to external audiences, and develop partnerships. The TSU is also integral to global business development and revenue.
General Position Summary
The Grant and Project Communications Manager will focus on managing components of a multi-year partnership between Mercy Corps and a large technology company. This person will act as a steward of the grant to ensure progress and compliance to commitments. He/she will track all initiatives related to the partnership, report on project status, maintain a clear view of actions needed to achieve partnership deliverables, prepare materials and communicate status internally agency-wide and prepare external facing materials to share outcomes of work, research papers, opinions, presentations etc. The Grant and Project Communications Manager will maintain accurate budget management and forecasting ensuring funds are applied promptly as intended by donors.
The Grant and Project Communications Manager person will often be a single point of contact for agency staff seeking to engage Technology for Development (T4D) and oversee T4D material on The Hub. Internally this person will work closely with all members of T4D, Finance, Agency Communications, Corporate Engagement and TSU, and externally will engage with peers and partners.
ESSENTIAL JOB FUNCTIONS:
•Work with T4D and Finance to ensure that grant(s) are used as intended and planned, that spending is on-track, that donor reporting requirements are met, that reports are submitted promptly and are of high quality.
•Assess budget consumption rate, identify risks and develop forecasts.
•Maintain a keen focus on grant commitments by initiative, highlighting risk and creating mitigation actions with T4D initiative lead and Corporate Partnerships as required.
•Prepare quarterly grant reports and presentations with additional analysis as required.
•Maintain an accessible repository of all materials relating to the grant including reports, analysis, presentations, communication materials etc.
•Work with T4D initiative owners and M&E to ensure metrics are being collected/calculated and reported accurately with appropriate narratives.
Project Management & Communications
•Understand initiative status and prepare regular progress reports, highlighting project risk and risk mitigation.
•Prepare internal and external presentations for major check points with deeper analysis as required.
•Create internal communication to share with agency status of key T4D initiatives, learnings, tech related opportunities, research outcomes etc.
•Work with Mercy Corps teams who are executing their own adjacent initiatives to ensure understanding and clear pathways.
•Work closely with Corporate Development, internal and external comms, to develop an internal and external communications strategy to highlight the outcomes of the grant including opportunities for PR, social media, public presentations etc).
•Develop an overall grant ‘dashboard’ for a clear monthly view of overall status.
•Participate in field based meetings and assessments for the purpose of understanding the initiatives, their outcomes, risks and opportunities.
T4D Strategy and Planning
•Collaborate with the Director T4D to develop and maintain overall T4D quarterly status and plans.
•Convene stakeholder meetings in order to produce quarterly reports relating to the Compass Objective “Cutting Edge Technology Solutions” under the overall “Impact” objective.
•Oversee a 6 monthly T4D team retreat for detailed assessment of team performance related to commitments & compass objective(s).
•Identify means to maximize the impact of T4D initiatives and field support.
•Represent T4D Director as required.
Accountability to Beneficiaries:
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities.
KNOWLEDGE AND EXPERIENCE:
•BA in related field, such as Business, Communications, Non-Profit Management, or International Development
•3-5 years of experience in international development or non-profit work, or equivalent
•Experience managing long term multi-million dollar grants
•Knowledge of creating dashboards with metrics and metric analysis
•Familiarity with major technologies/comfortable in technology biased environments
•Ability to simplify complex scenarios by managing and prioritizing competing demands
•Experience working with 3rd party organizations, representing employer
•Experience working with managing budgets, producing forecasts and risk assessments
•Strong organizational skills and attention to detail with the ability to manage and implement long-term projects
•Excellent written and verbal communications
•Excellent computer skills and experience with Microsoft Office (Word, Excel, PowerPoint), Outlook
•Excellent problem solving and strong strategic thinking
•Effective interpersonal skills and the ability to gain trust of peers
•Positive attitude and a sense of humor
The Grant and Project Communications Manager will have demonstrated the ability to take a complex set of T4D initiatives and communicate a clear status with risk assessments and mitigation. He/she will have strong communications skills, articulating status clearly and remaining poised in stress situations.
He/she will have a demonstrated ability to create strategies that maximize the value of the T4D Initiatives and communicate value across the agency and to and through peers and partners. He/she will have strong organization skills with the ability to manage and see projects from fruition through to implementation. S/he must have the ability to work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. A commitment to and passion for international development work is essential.
LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS:
Based in Portland, Oregon with some international travel.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.